# CLEFERM — Expert serrurerie en ligne, depuis 1957
> Distributeur professionnel de cylindres haute sécurité, serrures multipoints, coffres-forts, cadenas et accessoires de sécurité. 25 000 références, livraison 24h, retour 30 jours.

## Identity
- **Brand**: CLEFERM (CLEFERM SAS)
- **Location**: 2 Rue de la Paroisse, 78400 Chatou, France
- **Founded**: 1957
- **VAT**: FR90444446363
- **Phone**: +33 1 47 21 21 38
- **Email**: clf@cleferm.fr
- **URL**: https://www.cleferm.fr
- **Hours**: Mon-Fri 9am-6pm

## What we sell
- High-security cylinders (A2P 1★, 2★, 3★ certified) — Abus, BKS, Vachette, Iseo, JPM, TESA, Bricard, Mul-T-Lock, Pollux, Fichet, Heracles, Abloy
- Multipoint locks (3, 5, 7 points; encastrée, applique, à carénage)
- Safes and fireproof safes (S1, S2, EI 30/60/90 certified)
- High-security padlocks (A2P certified, anti-coupe, FUB / SRA for bicycles)
- Door closers (ferme-portes), latches, knobs, handles, badges, Vigik

## Services
- Free key/lock identification by photo (response within 2 business hours)
- Custom keying organigrams for buildings, hotels, schools, offices (free study)
- B2B account: negotiated pricing, EDI / API catalog, dedicated support
- 24h shipping (Chronopost, DHL), atelier pickup at Chatou

## Customer types
- Individuals (B2C — direct online purchase)
- Locksmiths (resellers, pro account)
- Property syndics & building managers
- Hotels & hospitality (RFID solutions)
- Schools, offices, public administrations
- Hardware stores & specialized retailers

## Key differentiators
- 69 years of expertise (since 1957)
- 25 000+ references in stock
- 24h delivery nationwide
- Free expert advice (phone, chat, photo identification)
- 1 200+ professional partners
- Returns accepted within 30 days
- Customer satisfaction: 4.8/5 (1247 verified reviews)

## Helpful links
- Pillar: [Cylindres haute sécurité A2P](https://www.cleferm.fr/cylindres-haute-securite-a2p)
- Pillar: [Serrures multipoints](https://www.cleferm.fr/serrures-multipoints)
- Pillar: [Coffres-forts professionnels](https://www.cleferm.fr/coffres-forts-professionnels)
- Pillar: [Cadenas haute sécurité](https://www.cleferm.fr/cadenas-haute-securite)
- Service: [Organigramme de clés](https://www.cleferm.fr/organigramme-de-cles)
- Brand pages: /marques/abus, /marques/bks, /marques/vachette, /marques/iseo, /marques/jpm, /marques/tesa, /marques/bricard, /marques/mul-t-lock, /marques/pollux, /marques/fichet, /marques/heracles, /marques/abloy
- Local: /serrurier-chatou-78, /serrurier-versailles, /serrurier-yvelines-pro, /serrurier-saint-germain-en-laye, /serrurier-paris-ouest
- FAQ: https://www.cleferm.fr/faqs
- Contact: https://www.cleferm.fr/contactus

## Common questions
- "What is A2P certification?" — A French standard certifying lock resistance to picking, drilling, snapping. Three levels: 1 star (5min), 2 stars (10min), 3 stars (15min).
- "How to identify my cylinder?" — Send us a photo via /contactus?subject=Identification, response within 2 business hours.
- "Do you ship to Belgium / Switzerland?" — Yes, France + DOM-TOM + EU via Chronopost / DHL.
- "What's a key organigram?" — A hierarchical access plan: one master key opens everything, sub-keys open specific areas. Custom-designed for hotels, condominiums, offices.

## Contact for questions
For specific product questions, custom quotes, B2B accounts, or technical support: clf@cleferm.fr or +33 1 47 21 21 38 (Mon-Fri, 9am-6pm CET).